AstroSystems Product Guarantee
AstroSystems policy has always been to produce high quality products that stand up to the test of time and use. AstroSystems
guarantees 100% satisfaction with any AstroSystems manufactured products. Out sourced components such as Primary mirrors will
have their own warranty coverage supported by the original manufacturer, and also backed by the good faith efforts of Company
Seven. In tangible support of this goal, AstroSystem and Company Seven offers a 30-day refund on any regularly stocked
products returned to AstroSystems or Company Seven in original condition, accompained by the original sales invoice.
AstroSystems products also have a one year warranty against defects in workmanship or materials, with the exception of
focusers which carry a 5 year warranty. We stand behind the manufacture, workmanship and quality of all items. If you have a
problem with one of these products, then please call or write to us first. We may be able to assist you with suggestions, or
suggest replacement or repair any defective item.
If upon receiving any of the AstroSystems products you find that it is inappropriate for your application, then we will gladly
refund or exchange the product. If you have a suggestion or a need, then we also invite your input; many products evolved from
such input. Please call us prior to returning products in order to obtain a return authorization; this will facilitate
tracking returns, and offer an opportunity to offer advice in the possible case of operator misunderstanding, or feedback for
AstroSystems and Company Seven each offer liberal trade-in, or trade-up policies on focusers and charts. Please contact us for
more information about this program.
Company Seven and AstroSystems share a common philoshophy:
we want to service the deserving customer, with that dignity with which we wish to be treated.
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