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Warranty: When used as directed, Solarscope Ltd. guarantees the products against defects in the materials and workmanship for a period of one year (12 calendar months) from the date of delivery to you. Any evidence of disassembly, tampering, shock or impact, or improper cleaning technique voids the warranty AND MAY RENDER THE FILTER UNSAFE TO USE.
Right: Sun photographed 29 August 2011 at 11:57:15 GMT through Solarscope DSF-70 filter attached to TeleVue 76 telescope (85,851 byes).
The Warranty provides the original registered owner, while the filter remain in custody of the original registered owner:
Country of Origin: United Kingdom
Quality Assurance: Those of you contemplating the arrival of a new system can take comfort with the fact that before you ever see your new Solarscope filter Company Seven will have inspected it and verified the proper performance and cosmetic qualities of every newly arrived component. We do this to insure you obtain the most perfect example of the product that our experience shows is possible; this guarantee comes from Company Seven a proven and highly credible presence operating under the same management in the astronomy and defense communities for decades.
Service Or Repair: Solarscope filters and telescopes sold to you by Company Seven are quite durable and generally need no extraordinary maintenance if operated per the instructions that we provide. However, these products can be supported by us should service or repair ever become necessary.
Furthermore, Company Seven will can clean the filter components and perform routine maintenance for you, this tends to alleviate our customers concerns about doing so themselves.
Left: Solarscope DSF-100 component broken and in need of repair; this happened just a couple of weeks before the Winter Star Party!
Those who acquired the unit through us may obtain remedy under warranty by simply returning the component to Company Seven in Maryland. You may bring it to our showroom. Or, to arrange any return contact us preferably by E-Mail to obtain a Return Authorization and instructions of how to proceed.
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