DayStar Hydrogen-Alpha Filter Warranty

"A manufacturers warranty is the tangible expression of their confidence in the product. Martin Cohen"

Warranty:

The DayStar filter has a very good history of providing good service at amateur and professional facilities around the world. Since 1975 very few of these filters have failed to perform properly even when in regular use day in and day out in professional settings or in flight.

If a DayStar filter has stopped operating as designed then this has typically been related either to damage from use of an improper power supply, or by exceeding the manufacturer suggested power setting for that particular filter. The latter two items can be readily and economically repaired by us since the electronics are housed outside the filter body.

The DayStar filter housing and elements (powered or not) are so robust, and well engineered that it is very rare to see damage that would interfere with the correct operation of the DayStar filter. These routinely survive impacts and vibrations typical in the course of shipping, or even a modest fall from a telescope. Company Seven does recommend the operator of a DayStar filter use a safety strap (from filter to Finder telescope for example) to prevent the filter from falling to the ground if by accident someone releases the filter and other attached accessories from a telescope.

Used as directed, the DayStar Hydrogen-Alpha filters sold until May 2005 are guaranteed for TEN (10) years from date of delivery from Company Seven. Filters delivered after March 2006 under the new ownership of DayStar Filters Limited Liability Corporation are provided a FIVE (5) year limited warranty. Should the filter become inoperative due to optical or electronic failure, DayStar or Company Seven will repair the filter, or replace it at our discretion with an equivalent filter at no cost to the customer.

These plans provisions include:

• The product is warranted against defects in workmanship or material.
• The wood storage case and its foam liner are excluded from this warranty.
• The plan does not cover loss of the filter (theft, etc.), or damage by vandalism, accident or fire.
• Recovery is limited to the repair or replacement of the product with the same model.
• If the damaged product is discontinued then it may be replaced by a similar model.
• Any tampering with, or attempt to disassemble the filter (or it's power controller) by anyone other than DayStar or Company Seven voids the warranty.
• This warranty does not obligate Company Seven or DayStar to reimburse the original purchaser or any user of the equipment for any 1. expenses, 2. loss, or 3. incidental or consequential damages which may arise in connection with the loss of use of the equipment.
  

Country of Origin: United States.

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