VIXEN PRODUCT DISTRIBUTION
With the exception of those countries overseas where exclusive Vixen distributors reside, Company Seven is a source of Vixen Instruments products and information, service, technical support and advice. It is not our intention to solicit new customers for Vixen products in areas where a Vixen distributor resides, and so we will generally not accept new orders for Vixen products delivered into those areas. We believe it is a good practice to support those retailers who are locate near the customer and usually this is in the customers best interest. Company Seven retains the right to support any local customer who buys our product while in the USA and then moves overseas to any country - our client remains ours no matter where they go.
We maintain a technically competent staff, each with at least 15 to 20 years or more experience using such equipment in addition to any formal technical and or engineering training. We have an uncommonly good theoretical and practical understanding of Vixen Instruments product and design, in some instances possibly second only to Vixen Instruments most experienced staff. It will become obvious as you browse our Internet site articles that our staff takes more interest in helping to make our customers well informed, and successful than most retailers.
In addition, we are proud to show the more advanced products in the Vixen Instruments line daily in our fascinating showroom. The Vixen Instruments accessory line (alongside many compatible third party products) is similarly well represented at our showroom thereby providing the public a rare opportunity to see these items first hand. Company Seven remains one of the very few businesses in the astronomy community that maintains a showroom displaying a representative selection of the better telescopes.
And what may be just as interesting to note is the fact that in spite of all the exceptional services Company Seven provides including: product quality control testing and inspection, and customer advice and training programs, our prices are about the same as the mail order oriented houses.
ORDERING
Company Seven accepts order for products by numerous means. These are outlined at , and this page is accessible from almost any page header on our Internet Site.
Company Seven has not become convinced that on-line ordering is always beneficial for the customer, particularly when making a more complicated choice. While on-line ordering certainly is convenient and time effective for the merchant since they do not have to spend time with the customer, the customer is not always making the best choices when buying solely after reading what may be "propaganda" on line. The best ways to make the better choices are to either visit our showroom, or telephone 301-953-2000. This way you can obtain prompt and competent concise assistance which will address your particular needs and concerns.
